Senior Customer Success Agent

Company: VirtualVocations
Location: Boca Raton
Posted on: October 16, 2024

Job Description:

A company is looking for a Senior Customer Success Agent to handle complex customer inquiries and mentor support agents.

Key Responsibilities

Manage escalated customer cases and complex inquiries
Mentor front-line customer service agents to ensure high-quality service
Drive process improvements by identifying inefficiencies and providing actionable feedback

Required Qualifications

Minimum of 2-3 years of experience in an escalation support role
Proficiency with customer ticketing tools, especially Zendesk
Strong familiarity with office applications such as Google Suite, Slack, and Jira
Knowledge of financial services is a plus, but not required

Keywords: VirtualVocations, Boynton Beach , Senior Customer Success Agent, Sales , Boca Raton, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

Let Boca Raton recruiters find you. Post your resume for free!

Get Boca Raton Sales jobs via email.

View more Boynton Beach Sales jobs

Other Sales Jobs

Chief Compliance Officer
Description: At Christian Care Ministry we believe that Christians can, and should, share in one another's burdens. Through the use of Medi-Share, a healthcare sharing ministry for Christians, we cultivate that belief.The (more...)
Company: Christian Care Ministry
Location: Melbourne
Posted on: 10/18/2024

Machine Shop Supervisor
Description: At Winchester Interconnect, we dream big, have fun, and get stuff done br br br Our mission is to inspire the most innovative team, designing and delivering interconnect solutions that empower (more...)
Company: Winchester Interconnect
Location: Melbourne
Posted on: 10/18/2024

Officer-Loss Prevention- Able to Work Flexible Schedules. - The Ritz-Carlton, South Beach (1500014Q)
Description: Patrol all areas of the property assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. (more...)
Company:
Location: Miami Beach
Posted on: 10/18/2024

Salary in Boynton Beach, Florida Area | More details for Boynton Beach, Florida Jobs |Salary

Special Education Teacher - Manatee Elementary
Description: Manatee Elementary School is seeking an experienced Varying Exceptionalities ESE Teacher to teach and reinforce reading and math skills to our ESE students. The Varying Exceptionalities Teacher provides (more...)
Company: Brevard Public Schools
Location: Melbourne
Posted on: 10/18/2024

Housekeeper - Marriott Stanton South Beach (1500011K)
Description: It s a powerful feeling, to belong. It s finishing each other s thoughts. Laughing at the same jokes. It s that moment you feel truly and completely yourself. It s working with people who treat you like (more...)
Company:
Location: Miami Beach
Posted on: 10/18/2024

Chief-Loss Prevention - The Ritz-Carlton, South Beach (15000141)
Description: Chief-Loss Prevention br / br / We make stories like this possible every day. Whether we re helping a budding chef create a favorite meal, or an anxious dad find a camera full of memories, we re proud (more...)
Company:
Location: Miami Beach
Posted on: 10/18/2024

Server - The Ritz-Carlton, South Beach (150001VC)
Description: Server br / br / We make stories like this possible every day. Whether we re helping a budding chef create a favorite meal, or an anxious dad find a camera full of memories, we re proud to welcome our (more...)
Company:
Location: Miami Beach
Posted on: 10/18/2024

Road & Bridge Maint Supt
Description: br br br Department:PUBLIC WORKS DEPARTMENT Organizational Unit:Roadway and Bridge 50000074 br br br br Position Type:Permanent Full Time/Part Time:Full Time br br br br br (more...)
Company: Brevard County
Location: Melbourne
Posted on: 10/18/2024

PHARMACY INTERN - GRAD
Description: You've invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you'll (more...)
Company: CVS Health
Location: Melbourne
Posted on: 10/18/2024

Supervisor-Housekeeping - The Ritz-Carlton Bal Harbour Miami (1500015H)
Description: Supervisor-Housekeeping br / br / We make stories like this possible every day. Whether were helping a budding chef create a favorite meal, or an anxious dad find a camera full of memories, we re proud (more...)
Company:
Location: Miami Beach
Posted on: 10/18/2024

Loading more jobs...

Senior Customer Success Agent

Didn't find what you're looking for? Search again!

Other Sales Jobs

Log In or Create An Account