Bilingual Call Center Representative
Company: VirtualVocations
Location: Boca Raton
Posted on: February 5, 2025
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Job Description:
A company is looking for a Bilingual Call Center Representative
to provide phone service in both English and Spanish while
collecting payments for medical expenses.
Key Responsibilities
Place and receive calls to/from patients to collect payments and
negotiate repayment terms
Collect and document relevant patient information using internal
technology platforms
Educate patients on the healthcare revenue cycle and maintain
compliance with industry regulations
Required Qualifications
High School Diploma/GED required
1+ year(s) of experience in a customer service capacity
preferred
1+ year(s) of experience speaking Spanish fluently in a
professional setting required
Basic understanding of contact center processes preferred
Exposure to collections industry and healthcare revenue cycle
preferred
Keywords: VirtualVocations, Boynton Beach , Bilingual Call Center Representative, Other , Boca Raton, Florida
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